After 2 to 3 seconds of annotation using the whiteboard and one pen color, the realpresence uc board would automatically switch to blackboard mode. It features a gesturebased touch interface which allows most of the remote control functions to be achieved in a userfriendly, innovative manner. Updating the software the polycom touch control must run a software version that is compatible with the software version on the realpresence group series. The polycom touch control offers multiple options for sharing content, enabling users. Polycom hdx 7000 touch control firmware polycom hdx touch control. Polycom realpresence group series administrator guide, which describes how to configure, customize, manage, and troubleshoot realpresen ce group series systems and the polycom touch devices setup sheets for your hardware release notes polycom realpresence group series integrator reference guide, which provides cable information. To join a meeting, use the remote control or touch panel to enter the meeting id. Realpresence touch polycom collaboration solutions. New items include oneyear limited manufacturer warranty with polycom. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones.
Update software manually from the web interface polycom. These tasks include using the remote controls, making video conference calls to one or several endpoints, adjusting cameras and audio, showing content, recording calls, and more. Installing software and options for polycom hdx systems and accessories polycom, inc. Polycom realpresence group series administrators manual pdf. Using a polycom realpresence group series remote control. Polycom realpresence touch is a touch screen panel for realpresence group series and polycom s immersive telepresence solutions.
Very impressive is the last part where you see the same. Having this software application on a video conferencing system allows the. I tried the procedure as described by you, but when i did the first part, the home icon stayed steadily white and nothing else happened after. Polycom touch control video conference system remote control series sign in to comment. The polycom touch control must run a software version that is compatible with the software version on the realpresence group series system. Polycom realpresence group series with realpresence touch. Polycom realpresence touch is a touch screen panel for realpresence group series and polycoms immersive telepresence solutions. If the polycom touch control reports one of two specific versions as explained below, youmust update the polycom touch control incrementally before upgrading to the latest build. However, the automatic mode is disabled by default for security. With realpresence touch, your team can collaborate and communicate more effectively. You can execute polycom realpresence desktop on windows xp7810 32bit. Polycom touch control user guide polycom touch control in action this video shows the polycom touch control in action. As opposed to a direct connection to an hdx, it is connected directly to the lan.
Delivers standardsbased, hd audio, video, and content. I have recently upgraded our rgp 500 to sw version 6. Updating the software polycom documentation library. Polycom and plantronics, two california based companies brought together their unique portfolio of highquality proven products and services to connect people and enable collaboration. Guida dellutente per sistemi polycom hdx e polycom touch.
Polycom touch control unit software upgrade hi, i have recently upgraded our rgp 500 to sw version 6. Polycom touch control concentrate on your business, not on your technology. Because the power sensor is touch sensitive, you can touch your finger on or close to the sensor. Dynamic polycom touch device software updates you can post software for a polycom touch device on a realpresence resource manager system. User manual polycom touch control user manual 47 pages. See here the steps how to upgrade polycom group series 300, 500 or 700 via usb port. We have 2 polycom touch control manuals available for free pdf download. Realpresence touch devices to show only those options used in your organization.
Download polycom hdx 7000 touch control panel firmware 1. Polycom visualboard technology the innovative and firstofitskind polycom visualboard. In current touch controller software versions, logs are also available web user interface by clicking on the download logs link from the home screen. Polycom touch control application is good for any industry, for example, small business or organizations, classrooms, healthcare. If the polycom touch control reports no software version number, the upgrade procedure can fail. Realpresence group series system with a remote control, touch interface, or a polycom touch device. The polycom touch control offers multiple options for sharing content, enabling users to share their pc or mac desktop via direct usb connection to the touch control, via vgadvi connection to the video codec or share content directly from usb flash drive connected to the touch control. The file size of the latest installation package available is 16. After the polycom touch control lost power, a paired hdx system might have taken about 15 minutes to recognize the polycom touch control was disconnected. After a software update was performed and the hdx system was powered off, the hdx system might have turned on automatically in 5 to 6 days if a ping was continuously sent to the system. Oct, 2016 this video shows you the upgrade experience of rp touch after your group series has been upgraded to latest software. Polycom realpresence touch is a 10inch touchscreen device functioning as a remote control for your polycom group series, immersive studio or otx studio solutions.
In that article it was mentioned that support for skype for business online was imminent. Choose whether to enable the polycom system to use the speed dial mode or the dynamic calendar mode by default, or to turn off both of these modes. Requires poe network connection or optional external power supply 220042740001. Polycom touch control for use with hdx 6000, 7000, 8000, 9000 series codecs with software version 3. The polycom touch control must run a software version that is compatible with the software version on the realpresence group series system it is recommended that you install the latest compatible polycom touch control software for any given realpresence group series system software version.
For details on software compatibility, refer to the. Determine the software version of the polycom touch control. Take the frustration out of starting and controlling video calls connect quickly and easily though the home screen calendar, easy to access speed dials, and more. For quick access to room information, the polycom touch control communicates with the polycom hdx and realpresence group series room telepresence solution which can be integrated with microsoft exchange software to provide complete location detail. Polycom touch control whiteboarding via usb flash youtube. This video shows you the upgrade experience of rp touch after your group series has been upgraded to latest software. Update realpresence touch software from a usb storage device you can update the.
The polycom touch control is an easy to use user interface that allows users to reach out to make calls as intuively as a mobile phone. Polycom touch control video conference system remote. Polycom touch control cannot update software poly community. Requires poe network connection or optional external power supply 220042740xxx. Navigate to the page for the system that you use with the realpresence touch. Polycom realpresence group series available at support. Polycom recommends that you set the maintenance window times so that the polycom touch control is updated about an hour after the last realpresence group series system update has completed.
Connect the usb device to the side of the polycom touch control. Polycom realpresence desktop free version download for pc. The design is consistent across the polycom portfolio, whether youre calling from a conference room or using a. You just need one cable connection for the network and power over ethernet poe. Learn more about the ways team communication can improved through solutions, while also increasing productivity. Polycom touch control for hdx systems visual conferencing. Intuitive touch interface for poly studio x family and g7500 this intuitive touch interface provides easy access to poly video conferencing solutions. The polycom splash screen is displayed within several seconds. The polycom touch control graphical interface solution is a price range. Polycom touch control for use with hdx 6000, 7000, 8000, and 9000 series codecs with software version 3. Certain key accounts and government entities have access to some product categories. Easily dial contacts, connect to calls and browse directories through the intuitive touch enabled interface. Users guide for the polycom realpresence group series and the polycom touch control 4 polycom, inc.
Installing software and options for the polycom realpresence. By simplifying how users make calls, find collegues and share content, the polycom touch control can lead to greater user adoption of video calling. It enables users to control every aspect of the conference experience. Touch and hold the power sensor on the front of the system. Group series remote controls offer an ergonomic design that can be keyed to allow for working with multiple video systems in the same vicinity. Adhoc joinmeet now location this option is available only for group series. Polycom touch control cannot update software hi all. Programming instructions accessible in the hdx admin guide. Abp is a specialty distributor for ip technology products. From the home screen, touch administration and then touch updates. When checking for software updates, the polycom touch control first checks for the presence of a usb. You can update from the default polycom server or your own server by entering the appropriate.
Easy to use and deploy the polycom touch control device leverages power over ethernet poe for clutterfree connectivity. Accelerate user adoption by having one, consistent, user interface throughout your organization. Save the realpresence touch operating system software package. That support arrived this past summer in the form of official microsoft. Connect the usb device to the side of the realpresence touch. The polycom touch control offers multiple options for sharing content, enabling users to share their pc desktop via direct usb connection to the touch control or via vga dvi connection direct to the video codec.
Polycom rp touch upgrade this video shows you the upgrade experience of rp touch after your group series has been upgraded to latest software. Polycom touch control whiteboarding via usb flash this video shows you the polycom touch control easy use touch interface in combination with whiteboarding via content on a. The unit has a fancy look and feel like a tablet and works perfectly together. Polycom touch control software updates in order for the systems to work together, the polycom touch control must run a software version that is compatible with the software version on the realpresence group system. Polycom immersive telepresence itp software version 3. Polycom touch control the touch control is an alternative method of controlling most endpoints. Share content easily in and out of a video call with a direct usb connection to your pc. Simple to usefast and responsive, and consistent across the polycom solution portfolio simple to connectone touch dialing from the integrated calender. Realpresence group 500 polycom support plantronics. Polycom telepresence m100 software this industryleading software application delivers premium quality audio, video, and content sharing to small and midsized businesses.
Polycom touch control cannot update software try this process. Under documents and downloads, select telepresence and video. Update software manually from the web interface you can manually update polycom touch control software from the polycom server or your own server. Update realpresence touch software from a usb storage device. Update software from a usb storage device you can use a usb storage device to either update or downgrade polycom touch control software versions. While it can be difficult to get employees to accept, adopt and get used to new technologies, this product is able to accelerate user adoption through its consistent user interface, which will be. Polycom interactive voice and touch control the polycom interactive voice and touch control solution provides a natural way to control an ipower video conferencing system using voice commands and a pointing device such as a mouse, touch panel, or interactive whiteboard. Ensure the realpresence touch ethernet cord is connected and the realpresence touch is powered on. Polycom adds software and solutions to realpresence group. Polycom touch control cannot update software hi kendo.
These pioneers in audio and video technology have joint forces in 2018 as poly. Users guide for the polycom realpresence group series and. If a polycom touch control is connected to a provisioned realpresence group series system, a realpresence resource manager system can receive status updates from the polycom touch control and can provide software updates to the polycom touch control. Therefore, this guide might cover options that you cannot access on your system. The simple and intuitive design lets you focus on your conversations instead of the technology. Polycom s touch control is an intuitive touch screen device that enables users to quickly initiate video conferences, free from complicated technology. Dec 11, 2017 a past article covered several facets of registering and using a polycom realpresence group series video conferencing system with skype for business 2015 server deployments. Stay in touch with colleagues, customers from the office, home or while traveling. The sleek design features an 8 highresolution touch display to ensure that the control options are clear and accessible. Is programmable for use with other devices and individual polycom codecs. There is a polycom touch control with me with exactly the same problem. The realpresence touch solution pictured is a nextgeneration touch control compatible with the realpresence group series, immersive studio, and. Installing software and options for polycom hdx systems and.
Polycom group series with skype for business online. The polycom touch control includes a number of great features and benefits for its users. When the export restrictions notice appears, touch accept agreement. It is recommended that you install the latest compatible polycom touch control software for any given realpresence group series system software version. Installing software and options polycom realpresence group series and accessories polycom, inc. Simple and intuitive design lets you focus on your conversations instead of the technology. Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems. Polycom touch control now available online in australia my. Polycom touch control provides a display with high resolution to allow easy navigation and also menu selection. Polycom touch control is an innovative interface device for polycom room telepresence systems that allows users to control all aspects of their experience using a touchscreen that will be instantly familiar to millions of mobile phone and device users.
Putting telepresence at your fingertips, the polycom touch control interface is a gesturebased, intuitive solution for polycom telepresence rooms, accelerating unified communications uc and video collaboration throughout your organization. Polycom touch control visitelecom polycom touch control telepresence at your fingertips the intuitive solution for accelerating unified. Zoom rooms is the original software based conference room solution used around the world in board, conference, huddle, and training rooms, as well as executive offices and classrooms. Installing software and options for polycom hdx systems.
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